MoanaChat lives on your website (and messaging channels) and answers the questions customers ask before they buy — prices, availability, hours, how it works. It captures their details and hands warm leads to your team.
Chatbot Tala answers customer questions for a live Pacific rental business every day — alongside online bookings, express check-in and digital contracts. See how it fits together in our case study.
Read the case studyYour website, brochures and FAQs become its knowledge base. If the site says it, MoanaChat knows it.
We set the tone — friendly, plain English, on brand — and the rules for booking, lead capture and hand-off.
One script tag and it's live, matching your colours. Works alongside your contact forms, not instead of them.
We review real conversations and improve the assistant, closing gaps so it keeps getting sharper.
Citizens get instant answers on requirements, forms and hours — with complex cases routed to the right desk.
Hotels and tour operators answer 'do you have availability', 'how do we get there', 'what's included' instantly.
Stock questions, opening hours, order status — answered while your hands are full serving the counter.
Capture qualified enquiries with context — what the client needs, budget notes, timing — before the first call.
MoanaChat answers from the knowledge we give it — your content — and is instructed to hand over rather than guess. You review and approve what it knows before launch, and monthly tuning keeps it accurate.
No. It runs itself. Your team picks up the hand-offs and leads it captures — and you can watch conversations anytime in a simple dashboard.
The same assistant can be connected to additional channels like SMS — popular in the Pacific where not everyone has a smartphone and data. We'll scope channels to your customers' habits.
Setup and training are one-off; afterwards it's a monthly care plan covering hosting, usage and improvements. It's included in our Growth package and available as an add-on to any platform we build.
AI that actually helps — answering calls, taking bookings, doing the admin so your team doesn't have to.
Beautiful, fast websites that make your business look world-class — and actually get you customers.
Not sure where to start? We'll help you figure out exactly what you need — no jargon, no pressure.
Tell us about your project - website, app, AI, or you're not sure yet. We'll respond within 24-48 hours with free, straightforward advice.