Shops · Wholesalers · Food & beverage · Services

Digital solutions for Retail & eCommerce

Name: Moana Digital Solutions
Price range: $$

Retailers, wholesalers, cafés and service businesses across Samoa, Tonga, Fiji and the Cook Islands — we build the online stores and ordering systems that reach your diaspora, your region and your regulars, without the big-platform overheads.

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Why teams call us

The challenges we solve

Patterns we see across Pacific organisations — and exactly what we build to fix them.

Challenge 1

Selling only through the front door

Your shelves, stock and opening hours limit your market. Meanwhile your diaspora wants to buy from you from Auckland, Sydney and Los Angeles.

Challenge 2

Facebook is your shopfront

Orders arrive as DMs and comments, stock questions repeat all day, and nothing is searchable after the post scrolls away.

Challenge 3

Payments and delivery are messy

Bank transfer screenshots, cash on pickup, no clear record of what was ordered or paid — reconciliation eats your evenings.

Challenge 4

No view of your own numbers

What sold this month? What's low on stock? What do your best customers buy? If the answer lives only in the till roll, you're flying blind.

What we build

Platforms and tools for
Retail & eCommerce

Every deliverable is scoped, fixed-price and delivered in milestones.

Solution 1

Online stores

A clean, fast catalogue with search, cart and checkout — card and mobile money payments, pickup or delivery options, and order notifications by email or SMS.

Solution 2

Ordering & click-and-collect

Let customers order ahead and collect, perfect for cafés, takeaways and busy counters. Prints or displays right in your workflow.

Solution 3

Inventory & multi-location

Live stock counts across outlets, low-stock alerts and simple purchase records — replace the exercise book and the guesswork.

Solution 4

Loyalty & repeat sales

Email and SMS campaigns, vouchers and loyalty offers that bring regulars back — connected to what they actually buy.

Solution 5

AI shop assistant

MoanaChat answers 'Do you have X?', 'How much is Y?', 'When do you open?' instantly, captures orders and hands the rest to your team.

On the ground

Delivering across
Samoa, Tonga, Fiji & the Cook Islands

Local market context for each country we serve — with dedicated region pages for the full picture.

🇼🇸 Samoa

Apia retailers and wholesalers selling to the Samoan diaspora in NZ, AU and the US — WST/NZD pricing and international shipping options.

Samoa region page

🇹🇴 Tonga

Shops and food businesses serving Nuku'alofa plus family orders from overseas — built to keep taking orders through disruption.

Tonga region page

🇫🇯 Fiji

Suva and Nadi retail with M-PAiSA/MyCash mobile money, courier integrations and multi-outlet stock in one system.

Fiji region page

🇨🇰 Cook Islands

Rarotonga stores and cafés with NZD pricing, click-and-collect, and delivery to the Pa Enua where practical.

Cook Islands region page

From our workshop

Payments, catalogues and AI already in production

The same platform toolkit — live payments, booking flows, customer accounts and AI assistance — already runs in production for Pacific businesses. We adapt it to your retail model rather than forcing you onto generic software built for somewhere else.

See a live platform

Get in touch

Talk through your retail & ecommerce project

Free consultation — clear advice within 24-48 hours.

Free consultation

Questions

Common questions from retail & ecommerce teams

Should I use Shopify or a custom store?

It depends on your model. For a straightforward catalogue, an established platform can be the right call and we'll say so. For local payments (M-PAiSA, MyCash), bespoke delivery rules, or deep integration with your other systems, a custom build usually wins. We'll advise honestly either way.

Can customers pay online the Pacific way?

Yes. Card payments via Stripe plus bank transfer workflows, with M-PAiSA and MyCash integrations available in Fiji. Every order carries a clear payment record, so reconciliation stops being detective work.

How much does an online store cost?

Our published packages start at NZ$1,490 for a Starter web presence, and most trading stores fit the Growth package or a scoped platform build. You'll get a fixed quote before anything starts.

Can it handle our deliveries and pickups?

Yes — pickup, local delivery and courier options per product or area, with automatic notifications to customers when their order status changes.

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