AI receptionist · phone & SMS

Talanoa AI Voice Agents

When your team is busy, closed, or on the other line, Talanoa AI answers instead. It speaks naturally, knows your services and prices, takes messages and booking details — and emails or texts you a clean summary of every call.

What it does

Capabilities

  • Answers calls when you can't — evenings, weekends, cyclone season
  • Trained on your services, pricing, hours and FAQs
  • Takes messages, captures bookings and qualifies enquiries
  • Full transcript and summary sent to you after every call
  • SMS follow-up so the customer gets confirmation too
  • Works with your existing phone number — no new hardware
In production

AI assistance already in production

Our platforms built for Pacific businesses already use AI in daily operations — from chat assistants answering customer questions to digital check-in flows. Talanoa brings the same approach to your phone line.

See it in production
How it works

From first call to live

Step 1

Map your calls

We listen to the calls you get — the questions, the bookings, the time-wasters — and design the assistant around your real patterns.

Step 2

Train on your business

Your prices, services, policies and FAQs become the assistant's knowledge. You review and approve everything before it goes live.

Step 3

Point your number

Calls forward to the AI when you're unavailable (or always, if you prefer). It answers, books and summarises.

Step 4

Review and improve

Read the transcripts, spot the gaps, and we tune the assistant monthly so it keeps getting better.

Where it fits

Built for the way Pacific teams work

Use case 1

Tourism & rentals

After-hours booking enquiries, availability questions and directions — captured in a summary you read with your morning coffee.

Use case 2

Clinics & services

Appointment requests and rescheduling handled automatically, with SMS confirmations that cut no-shows.

Use case 3

Government helplines

Routine enquiries answered and routed — forms, hours, requirements — so staff focus on cases that need humans.

Use case 4

Trades & field services

Job details, addresses and urgency captured from every call, ready to quote in the morning.

Questions

Talanoa AI Voice Agents — common questions

Does it sound robotic?

No — Talanoa uses natural voice AI trained on your business. Callers can always reach a human: the assistant takes a message, or transfers during your open hours if you prefer.

What if it can't answer something?

It captures the caller's details and question, tells them when you'll respond, and sends you the summary for follow-up. Nothing falls through the cracks.

Which languages does it speak?

English is fully supported today, with additional languages available by arrangement. Many Pacific callers mix languages — we tune understanding for the way your customers actually speak.

How is it priced?

A one-off setup to train and connect it, plus a monthly service fee based on call volume. Every deployment is scoped to your call patterns — talk to us for a quote.

Ready to build your Pacific Islands digital platform?

Tell us about your project - website, app, AI, or you're not sure yet. We'll respond within 24-48 hours with free, straightforward advice.