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Tour booking with real availability
A calendar driven by availability rules, including automatic generation of recurring departures, so the season opens once instead of being rebuilt week by week.
Berakhah Ocean Adventures · Tonga · Tourism & marine tours
Berakhah Ocean Adventures — whale-swim tours and bungalow stays on one booking engine
A Tongan whale-swim and island-touring operator needed tours and private bungalow stays bookable online, with availability that reflects a short July-October season. We built the booking engine, the stays model, the staff console and the waivers.
The challenge
Where they started
Berakhah runs small-group humpback whale swims, island-hopping and snorkelling trips from Tongatapu, alongside private bungalow stays. The season is short and demand is concentrated, so a booking that cannot be confirmed instantly is a booking lost to a competitor or an agent. Tours and accommodation also behave differently: one is a dated departure with a seat count, the other is a multi-night request that needs a human. Treating them as the same product would have made both worse.
What we built
The platform, piece by piece
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Bungalow stays as their own model
Stays get a separate listing, galleries and a request-to-book flow with an admin inbox — because a multi-night stay needs a conversation, not a checkout.
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Stripe payments, refunds and abandoned carts
Card payment at the point of booking, with refunds handled in-platform and abandoned checkouts recovered rather than silently dropped.
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Staff console for the dock
A /manage/ workspace with separate Tours and Stays views, live booking data, filters, CSV export and a drawer for editing a booking without leaving the page.
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Waivers, badges and check-in
Guest waivers are captured before the boat leaves, with check-in and badges handled on the same screen the crew already has open.
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Customer portal and reminders
Guests can view and manage their own bookings, and transactional email plus reminders cut the 'what time do I need to be there' traffic.
Outcomes
What changed
- · Tours and stays are bookable online instead of by message and bank transfer
- · Availability for a short season is generated from rules, not maintained by hand
- · Payments and refunds resolve in the platform, not in a spreadsheet
- · Crew check-in and waivers happen on one screen at the dock
- · The site carries its own SEO surface: articles, sitemaps, feeds and IndexNow
Platform details
What it runs on
- · Client: Berakhah Ocean Adventures
- · Country: Tonga
- · Sector: Tourism & marine tours
- · Year: 2026
- · Website: berakhahoceanadventures.com
Python / DjangoMySQLStripeHTMXTransactional emailcPanel + Passenger
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Services used in this build
Talanoa AI · MoanaChat
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